Epana Networks United States
Epana was founded in October 2000 with an eye towards providing customer satisfaction and consumer value in the delivery of quality products and services.Since its inception, Epana has been committed to providing end-users with a product and service that
Epana was founded in October 2000 with an eye towards providing customer satisfaction and consumer value in the delivery of quality products and services.Since its inception, Epana has been committed to providing end-users with a product and service that is unparalleled in value and quality. Epana has consistently and aggressively utilized its technological resources to create and distribute innovative high-quality products to the Hispanic market.Epana guarantees one of the highest quality, scalable and cost-effective solutions to customer needs.
Epana Networks
1250 Broadway
New york
NY ,10001
United States
Phone: +1 212.931.8752
Site: http://www.epana.com
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Voip Termination ISP
- Phone To Phone
- Phone To PC
- Cisco Systems
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Life-Sip Telecomunicações e Tecnologia Ltda
Provedor de serviços voip em núvem e terminação voip / sms corporativo.
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