Enterprise Data Foundry Limited Kenya

EDF has been granted exclusive distributorship by YEALINK NETWORK TECHNOLOGIES LIMITED CO. for the Yealink brand of IP PHONES in the East African region. This has enabled us to make IP Phones available in this market at a price that has simply changed th

Enterprise Data Foundry Limited (EDF) is the leading business Voice over Internet Protocol (VoIP) service provider in East Africa. EDF is the revolutionary force behind the acquisition and ownership of non-proprietary phone systems in the region. Since her establishment, EDF has fully incorporated Open Source Software in her endeavor to empower small, medium and large enterprises in the customisation of their business communication systems.
We offer a wide range of telephony hardware allowing our resellers and customers realize optimum business value.
At EDF we drive you towards achieving Business Efficiency!

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Rating: 1/5.00/5

General office

Enterprise Data Foundry Limited
2179
NAIROBI
NAIROBI ,00606
Kenya

Phone: +254 713 053 321
Phone: +254 20 754 0000
Site: http://www.edf.co.ke

Cloud-based Unified Communications Service Provider
did numbers provider
Hardware
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Voip Termination ISP
Wholesale VoIP Carrier

Call Back
Call Center services
Call Routing VoIP Solutions
E1/T1
H.323 Softswitch & CPE
IP devices
PC to Phone, Phone To PC, Phone To Phone, Project Mangement Services, Termination, Web Call, Web To Phone
Phone To Phone
SIP Softswitch & CPE
Sip Trunking
SIP VoIP Gateway

3CX Phone System
Asterisk
Digium

Not data

EYENET TECH LTD

Excel Business Associates

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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