Enoliva Systems Bangladesh

Enoliva Systesm

Enoliva Systems mission is to provide the community with the most innovative, state-of-the-art, and comprehensive communications, information technology, and software system solutions through a highly motivated, creative, experienced, and talented team of professionals contributing to the success and satisfaction of the industries and customers we serve.

We are committed to providing quality services and placing honesty and integrity at the heart of all our actions.

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General office

Enoliva Systems
House # 32, Road # 1, Sector # 12, Uttara Model Town
Dhaka
N/A ,1230
Bangladesh

Phone: +8801715495869

Internet Telephony Service Provider

PC to Phone

Not data

Absolute

T1 CONSULTANT

UNI TEL bd

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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