Elvis Telecom Russia
General office
Elvis Telecom
3 , 8 March 4-str.
Moscow
,125319
Russia
Phone: +7 095 777 2466
Phone: +7 095 777 2464
Site: http://www.elnet.ru www.iptel.ru
Elvis Telecom
3 , 8 March 4-str.
Moscow
,125319
Russia
Phone: +7 095 777 2466
Phone: +7 095 777 2464
Site: http://www.elnet.ru www.iptel.ru
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Voip Termination ISP
- Phone To Phone
- Phone To PC
- Fax To Fax
- Gatekeepering
- PC to Phone
- IP devices
- Termination
- Cisco Systems
- Clarent
- Mera
- Audiocodes
- Oracle Based own system
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
VoIPLCR Tucker Communications & Consulting LTD
VoIPLCR is a service of Tucker Communications and Consulting Group, which operates under the Ofcom`s, U.K. Telecom regulatory body, General Authorization Regime for Providers of Electronic Communication Services and is a registered limited company in the
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