Elvis Telecom Russia

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General office

Elvis Telecom
3 , 8 March 4-str.
Moscow
,125319
Russia

Phone: +7 095 777 2466
Phone: +7 095 777 2464
Site: http://www.elnet.ru www.iptel.ru

International VoIP Wholesale Provider
Internet Telephony Service Provider
Voip Termination ISP

Phone To Phone
Phone To PC
Fax To Fax
Gatekeepering
PC to Phone
IP devices
Termination

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Oracle Based own system

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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