Multiple call arrangement - allows the user to receive several calls simultaneously, even if they came by the same line. This stops the redirection of incoming calls directly to voice mail in case the line is busy or if the user is already involved in an active call.
1001tech IPvox is a provider of low-cost, high-value call / contact centre systems and solutions. We have over 10 years of experience in countries across Asia-Pacific, the Middle East and Europe.