Edge Telecom GmbH Germany
General office
Edge Telecom GmbH
Friedrichstrasse 35
Sch?now
,16321
Germany
Phone: +49 3338 707 909
Site: http://www.edge-telecom.de
Contact Person
Sven Hege / CEO
Phone: +49 3338 707 909
Phone: +49 171 523 82 52
Edge Telecom GmbH
Friedrichstrasse 35
Sch?now
,16321
Germany
Phone: +49 3338 707 909
Site: http://www.edge-telecom.de
Contact Person
Sven Hege / CEO
Phone: +49 3338 707 909
Phone: +49 171 523 82 52
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The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
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