Edge Telecom GmbH Germany
General office
Edge Telecom GmbH
Friedrichstrasse 35
Sch?now
,16321
Germany
Phone: +49 3338 707 909
Site: http://www.edge-telecom.de
Contact Person
Sven Hege / CEO
Phone: +49 3338 707 909
Phone: +49 171 523 82 52
Edge Telecom GmbH
Friedrichstrasse 35
Sch?now
,16321
Germany
Phone: +49 3338 707 909
Site: http://www.edge-telecom.de
Contact Person
Sven Hege / CEO
Phone: +49 3338 707 909
Phone: +49 171 523 82 52
- International VoIP Wholesale Provider
- Partnering for Origination and Termination
- Vegastream
- MIND
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Maxatel
If you are looking for a VoIP service provider because you prefer making cheap international phone calls using the Internet rather than resorting to the traditional phone lines then you are one of the many people who realize that technology works to their
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