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e telefon.net Turkey

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General office

e telefon.net
Besiktas no:81/2
istanbul
istanbul ,34500
Turkey

Phone: 90212261555
Site: http://www.e-telefon.net
  • International VoIP Wholesale Provider
  • SIP Billing
  • VoIP Billing Software Provider
  • Voip consulting
  • Billing Software
  • Call Relay VoIP Solutions
  • Call Routing VoIP Solutions
  • PC to Phone
  • SIP Softswitch & CPE
  • Web Call
  • Web To Phone
  • Cisco Systems
  • another
e telefon.net
a proytraffic turkey
Providers in database: 6433
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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United Kingdom Tempura Communications Ltd

Tempura Communications are a distributor of ISP and Telco services and related products including videoconferencing, security, and IT, serving the Reseller community throughout the UK, Europe and the US.

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