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Drishti Soft Solutions India

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Drishti Soft Solutions
62-A,Sector-18
Gurgaon
Haryana ,122016
India

Phone: 4771000
Phone: 4771000
Site: http://www.drishti-soft.com
Contact Person

Vijay Sharma / Online
Phone: 4771000
  • Internet Telephony Service Provider
  • Call Routing VoIP Solutions
  • IP devices
  • Blue Lava Prorietary 2 & 4 Port Analog VoIP Gateways
  • IP Phone
  • Java Based own system
Aircel Limited
Drishti Soft Solutions
Providers in database: 6433
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Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution) The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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