DNR Telecom Indonesia
General office
DNR Telecom
Jalan Damarsari I / 2 - Jati Padang - Pasar Minggu
South Jakarta
DKI ,12540
Indonesia
Phone: +62-21-7806931
Site: http://www.dnrtelecom.com
DNR Telecom
Jalan Damarsari I / 2 - Jati Padang - Pasar Minggu
South Jakarta
DKI ,12540
Indonesia
Phone: +62-21-7806931
Site: http://www.dnrtelecom.com
- International VoIP Wholesale Provider
- Partnering for Origination and Termination
- Cisco Systems
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Amman Communications
Founded in 2010 by a team of highly skilled experienced Telecoms specialists, specialising in VoIP technology, customer care and marketing management, technical support and assurance . The company was created out of a need by end-users for a resource tha
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