djanah USA Canada Canada

djanah cloud-based communication service provides from various devices, anywhere to call any other user, and communicate in video, audio and real time text.

djanah match needs of in various fields such as:
- Affordable video conferencing for SME and SMB
- Communication for the deaf,
- Tele-health and tele-medicine,
- Remote expertise,
- Remote interview

Your rate:

Rating: 0/0.00/5

djanah USA Canada
448 Place Jacques-Cartier
Montréal
QC ,H2Y 3B3
Canada

Phone: +1 (514) 908-3565
Site: http://www.djanah.com

Contact Person

Didier Chabanol / COO
Phone: +1 (514) 908-3565
Phone: +33(0)672715350

Cloud-based Unified Communications Service Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider

Collaboration
Data Conferencing
Gatekeepering
PC to Phone, Phone To PC, Phone To Phone, Project Mangement Services, Termination, Web Call, Web To Phone
Polycom
Voice and Video Conferencing

Not data

dial one telecom Inc.

ComCanada Communications Inc

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

View more WIKI