DIGITALxCHANGE Bangladesh

E-1 ,GRAY ,IP/PBX SOLUTION

WE ARE PROVIDE E-1 $ GRAY SETUP,IP/PBX,FREE INTERNATIONAL CALL FOR CORPORATE OFFIC SOLUTION.WE ALSO PROVIDE E-1 & GRAY ROUTE .E-1- 1.50 TK.GRAY- 1.25 TK RATE

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General office

DIGITALxCHANGE
DHAKA
DHAKA
DHAKA ,1200
Bangladesh

Phone: +8801684156311
Phone: +8801684156311
Site: http://www.digitalxchange.org

Contact Person

REZA SHAMIM / CEO
Phone: +8801684156311
Phone: +8801684156311

A-Z Termination
Cloud-based Unified Communications Service Provider
Hosted PBX Service Provider
International VoIP Wholesale Provider
Internet Fax Service Provider
Internet Telephony Service Provider
Mobile VoIP
Voip consulting
Wholesale VoIP Carrier

Call Center services
Fax To Fax
Gatekeepering
gsm voip solutions
Hosted PBX
Hosted VoIP
Partnering for Origination and Termination
PC to Phone
Sip Trunking
SIP VoIP Gateway
System Integration

Asterisk

IP PBX

sandwipcard

ROYAL TELECOM PVT. LTD.

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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