Digilogic Ingenieria Argentina

Midworld Networks, S.L. se presenta como un producto del conocimiento y una soluci

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Digilogic Ingenieria
Callao 354
Rosario
Santa Fe ,S2000LLH
Argentina

Phone: +54 341 430 9586
Site: http://www.digilogic.com.ar

Contact Person

Dario Minnucci / Technical Operations Manager
Phone: +34 902 02 10 30

Internet VoIP and Video Conferencing Service Provider

Call Relay VoIP Solutions
Call Routing VoIP Solutions
Collaboration
Consultancy Services
Data Conferencing
Fax To Fax
Gatekeepering
H.323 Softswitch & CPE
H.323 VoIP Gateway
H.323 Wireless/ GSM VoIP Solutions
Installation and Support Services
IP devices
PC to Phone
Phone To PC
Phone To Phone
SIP Softswitch & CPE
SIP VoIP Gateway
System Integration
Termination
Voice and Video Conferencing
Web Call
Web To Phone

Cisco Systems
Quintum
Senao

Billing system of own development
Trabas

Paip Technologies

Xara Telecomunications

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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Telecom companies singapore

The service that most owners look for is VoIP or voice over internet protocol. This service allows the user to make long distance calls using the standard internet connection