DigiLinea Chile

DigiLinea is focused uniquely on the US Hispanic and Latin American markets and is vertically integrated into many countries in Latin America as DigiLinea owns local telecom licenses. This vertical integration allows DigiLinea to provide local Latin Ameri

DigiLinea is the leading VoIP service provider to the US Hispanic and Latin American markets. DigiLinea has been recognized as a VoIP pioneer as part of the 2004 and 2005 Pulver 100 and as one of Internet Telephony s VoIP Service Providers of the Year.

DigiLinea is focused uniquely on the US Hispanic and Latin American markets and is vertically integrated into many countries in Latin America as DigiLinea owns local telecom licenses. This vertical integration allows DigiLinea to provide local Latin American telephone numbers and lower cost calling then other providers to our US Hispanic clients. DigiLinea currently provides service to thousands of US Hispanic and Latin American clients, who take advantage of the DigiLinea VoIP service experiencing substantial savings over traditional offerings. DigiLinea is a closely held private company with offices in the US and Latin America.

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DigiLinea
Londres 49. Centro Santiago.
Santiago
santiago ,8370059
Chile

Phone: 562-6322498
Phone: 562-6322498
Site: http://www.digilinea.com
Contact Person

Fabio Maga?a / atencion al cliente
Phone: 503 2243 2683
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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