Dialexia Communications Canada

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General office

Dialexia Communications
181 Hymus Bld. Suite 300
Montreal
Quebec ,H9R 5P4
Canada

Phone: (514) 693-8500
Site: http://www.dialexia.com

Contact Person

Guy Belliveau / Sales Director
Phone: (514) 693-8500
Phone: (514) 585-3367

VoIP Billing Software Provider

Billing Software
Installation and Support Services
IP devices
SIP Softswitch & CPE

Quintum

Billing system of own development

Voipgo

Cliconnect Internet Telephony

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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