We are Dhee Tech Services – A software company in the domain of VoIP and mobile applications.
We are channel partners of Matrix VoIP (Networking) products in Bangalore, Karnataka State – India.
We wish offer our solutions, technical consultation, custom development service.
If that you can value add to your customer with your brand.
We have been providing following solutions/services.
1. Customized IVR solutions
2. Creative and customized call routing solutions
3. Integrating with outlook, mobile (Android, windows mobile, JAVA mobile), web applications(intent) or third party software
4. Bulk calling, Bulk calling with IVR
5. Call center solutions
6. Call conferencing
7. Hosted IVR/Call management
In this case the complete call management solution infrastructure is hosted from our office
Customer get the calls details from web login
IVR customer synchronizes the data from their office PC with web site.
Example : To know stock, price, balance etc.
8. Hosted event management service
10. Customized VoIP soft phone
11. Integrating VoIP with web pages
Following are the features we can support in the call center solutions.
• Inbound, Outbound and Blended call handling
• Outbound agent-controlled, broadcast and predictive dialing
• Web-based agent and administrative interfaces
• Ability to have agents operate remotely
• Integrated call recording
• Three-Way calling within the agent application
• Web-configurable IVRs and Voicemail boxes
• Scalable to hundreds of seats.
• Each extension can be VoIP Phone or POT(Analog Extension), custom built VoIP soft phone(we develop custom soft pone ) or commercial available/free VoIP Soft phone in a PC or cell phone. We can develop custom soft phone for PC or phone, if required.
• Can interface with standard FXO/PRI/GSM Voice Gateways and VOIP trunks
Depending upon on the requirement, our approach of implementation is either based Asterisk’s ViciDial or custom built using Asterisk’s FastAGI.
Our team has expertise in Asterisk and its related projects, Matrix products and for custom development using
C/C++, PHP, .NET, JAVA for Android or J2ME Mobile phone
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