Call center - is a center where the company's incoming and outgoing calls are taken care of, it can be a centralized office, used for receiving and forwarding high volumes of information, incoming by the way of phone calls. There are two types of call centers internal call center and outsourced call center.
Code-A is Telecode Communications Inc. billing for collecting CDRs and Softswitch management via TXT files, SNMP and DBMS. Code-A has its own framework designed to calculate every call and not to miss any.