Denudom Engineering Co.,Ltd. Thailand
General office
Denudom Engineering Co.,Ltd.
1217 onnut46 sukumvit77 sounloung sounloung
bangkok
,10250
Thailand
Phone: 66819334040
Denudom Engineering Co.,Ltd.
1217 onnut46 sukumvit77 sounloung sounloung
bangkok
,10250
Thailand
Phone: 66819334040
- International VoIP Wholesale Provider
- Phone To Phone
- Cisco Systems
- None
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Deltavox Communications limited
Headquartered in Cyprus, deltavOx is a global retail and wholesale VoIP Service Provider with its active presence across the globe.
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