DelaTel Communications LLC United States

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General office

DelaTel Communications LLC
14525 SW Millikan Way #66057
Beaverton
,97005
United States

Phone: 15039247001

International VoIP Wholesale Provider

Partnering for Origination and Termination

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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