DCom Group LLC Ukraine

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DCom Group LLC
Shevchenko 37
Dnepropetrovsk
,0
Ukraine

Phone: 38 (097) 397-37-90

International VoIP Wholesale Provider
Internet Telephony Service Provider

Call Routing VoIP Solutions
IP devices
Phone To Phone
SIP VoIP Gateway
System Integration

Not data

Trance Telecom Inc.

DCom Group LLC

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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