Danec Data Network Center United States

A huge range of telecommunication solutions starting with the standard minute based rates and FREE worldwide VoIP telephony up to flat calling rates for different countries and destinations with your own inbound DID from more than 34 countries. For business pruposals we offer complete hosted PBX solutions, SMS, MMS und FAX - services and SIP & IAX, voicemailbox, conference calls, and much more.

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Danec Data Network Center
330th street
LaMotte
Iowa ,24142
United States

Phone: +1 (563) 7737-886
Site: http://www.free-voip.eu

Internet Telephony Service Provider

Call Routing VoIP Solutions
E1 Bulk Wholeseller
Partnering for Origination and Termination
Termination

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VoX Communications

Danec Inc.

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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