DAH Voice United States
General office
DAH Voice
914 Silver Spring Avenue
Silver Spring
MD ,20910
United States
Phone: 301-589-2547
Site: http://www.dahvoice.com
Contact Person
Andre Charles / Managing Director
Phone: 301-589-2547
DAH Voice
914 Silver Spring Avenue
Silver Spring
MD ,20910
United States
Phone: 301-589-2547
Site: http://www.dahvoice.com
Contact Person
Andre Charles / Managing Director
Phone: 301-589-2547
- Hardware
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
The Telx Group, Inc.
telx is the internationally recognized, premier operator of telecom "meet-me" network interconnection facilities. The telx facilities are considered two of the most densely populated "core" interconnect sites in North America. More than 200 networks phy
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