Cypher 7 United Kingdom
Cypher 7 is an international telecom carrier serving the world`s largest telecom operators. Using our proprietary VoIP technology we implement our own direct telecom routes as well as providing and maintaining routes for our partners across the globe.
Cypher 7 is an international telecom carrier serving the world`s largest telecom operators. Using our proprietary VoIP technology we implement our own direct telecom routes as well as providing and maintaining routes for our partners across the globe.In support of our carrier service Cypher 7 provides a comprehensive range of auxiliary services through our Managed Services Division. These services include outsourcing of switching and gateway equipment, complete route management and maintenance including administration, billing and traffic sales. We also offer a range of options for businesses wishing to use VoIP to reduce or remove charges resulting from inter-office communications, international calling packages and both telephone and video conferencing.
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Voip consulting
- H.323 VoIP Gateway
- Phone To Phone
- Termination
- Cisco Systems
- None
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Global Axcess International Inc.
Global Axcess was founded in 2000 through private capital investments as a holding company for operations in the U.S. and Europe.
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