A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
eTeleWaves Pvt. Ltd. is one of the leader of terminating calls with both Standard & Premium Routes. Attracting rates with Good ASR and ACD. We have 05 years experiences in the Telecom.