Cyber Tel Iran

Cyber Tel Communication is one of the first voice over IP(VOIP) providers in Tehran-Iran.
Our company started out by providing phone to phone international calling services and has since expanded its operation to incorporate the latest technologies in IP telephony. We offer one of the best calling rates internationally with exceptional voice quality through fiber optic channels. Since its establishment in June 2000 Cyber Tel has also expanded services to include: Internet Solutions, Web hosting and Domain registration, and Network solutions.

We specialize in identifying your need, designing and implementing a solution to best fit that need. We offer competitive rates, customer support, and exceptional quality on all of our services.

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General office

Cyber Tel
Resalat highway-north ostad hassan banna ave. 4-th golestan st. no 7
Tehran
,16719
Iran

Phone: +98 (0) 21-22303670
Site: http://www.cyber-tel.net

International VoIP Wholesale Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Network Service Provider
VoIP Billing Software Provider
Voip consulting
Wireless Broadband

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Billing system of own development
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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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