The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Hi
I am shumon from Dhaka , my dalier is SHINETELL which one is btcl route if u r interested pls knock me price is good enough and attaractive.
Thanks
hamid
shinetell