Cranitek Pvt Ltd India

IP Telephony, installation of Voip gateway/switch. Branded mobile dialer.GSM, E1, PRI soution. call center setup.

We provide a complete solution for clients looking for VOIP business at very low rates. It supports reseller options as well.
Mobile Dialers = Mac IPhone, Symbian, Android, Windows
Call center solution for startup business wit custom software developed in-house.
Predictive Dialer & Inbound Call Centers ACD
We provide good quality Korean hardware for domestic needs.
GSM Dialer = SIM banks & Channel bank
For more details please visit http://mobiledialer.co.in

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General office

Cranitek Pvt Ltd
JP nagar 1st phase
Bangalore
Karnataka ,560078
India

Phone: +9535012369
Site: http://cranitek.com

A-Z Termination
Mobile VoIP
SIP Billing
Voip consulting

Billing Software
Consultancy Services
E1/T1
gsm voip solutions
Installation and Support Services
Matrix
SIP Softswitch & CPE
SIP VoIP Gateway
Web Call

Asterisk
Asterisk
Asterisk
Digium

Not data

hms4voip

Lokesh Business Solutions

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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