CosmoTellink Co. Ltd South Korea

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General office

CosmoTellink Co. Ltd
4F Dabo Bldg.706-16 Yeoksam Dong, Kangnam Gu
Seoul
,135-080
South Korea

Phone: 8225127871
Site: http://www.cosmo070.com

Contact Person

Sun Lee / Manager
Phone: 8225127871

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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