Contour Ltd www.network.kz Kazakhstan

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General office

Contour Ltd www.network.kz
Almaty
,480072
Kazakhstan

Phone: +7 333 242 3002
Site: http://www.network.kz

Contact Person

Dmitry Ushanev / Manager
Phone: +7 333 242 3002

Voip Termination ISP

Fax To Fax
H.323 Softswitch & CPE
H.323 VoIP Gateway
Outsourced Billing
Partnering for Origination and Termination
Phone To Phone
SIP Softswitch & CPE
SIP VoIP Gateway

Audiocodes
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Oracle Based own system

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Melliton

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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Cybertell

Cybertell VOIP solutions provider.
Our primary business includes A-Z termination services,
implementing of PSTN & multiplatform networks,
retail & reseller solutions for VOIP services.