Contour Ltd www.network.kz Kazakhstan
General office
Contour Ltd www.network.kz
Almaty
,480072
Kazakhstan
Phone: +7 333 242 3002
Site: http://www.network.kz
Contact Person
Dmitry Ushanev / Manager
Phone: +7 333 242 3002
Contour Ltd www.network.kz
Almaty
,480072
Kazakhstan
Phone: +7 333 242 3002
Site: http://www.network.kz
Contact Person
Dmitry Ushanev / Manager
Phone: +7 333 242 3002
- Voip Termination ISP
- Fax To Fax
- H.323 Softswitch & CPE
- H.323 VoIP Gateway
- Outsourced Billing
- Partnering for Origination and Termination
- Phone To Phone
- SIP Softswitch & CPE
- SIP VoIP Gateway
- Audiocodes
- Cisco Systems
- Lucent
- VocalTec
- Oracle Based own system
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Antratel
Antratel brought to life a new technology - access to VOIP EXCHANGE. Now, Antratel customers have access to VOIP EXCHANGE and can choose personally right price and quality for calls termination from thousands offers of telecom companies!
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