Consilium Media United Kingdom
- International VoIP Wholesale Provider
- Call Relay VoIP Solutions
- H.323 VoIP Gateway
- SIP VoIP Gateway
- Termination
- 2N
- Cisco Systems
- Mera
- Quintum
- Proprietary
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
One Star Voice
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