Introduction
With a traditional PBX system, or private branch exchange, everything is done over live phone lines. Stations are utilized to route and reroute phone calls in order to allow a caller to reach the party they want to talk to. While this is a perfectly acceptable method of doing business, as technology grows, so do the incentives for upgrading to newer business telephone systems.
The service that most owners look for is VoIP or voice over internet protocol. This service allows the user to make long distance calls using the standard internet connection