Comzone AG Switzerland
General office
Comzone AG
F?rrlibuckstrasse 110
Zurich
Zurich ,8005
Switzerland
Phone: +41(0) 840 5 00 50
Site: http://www.comzone.ch
Comzone AG
F?rrlibuckstrasse 110
Zurich
Zurich ,8005
Switzerland
Phone: +41(0) 840 5 00 50
Site: http://www.comzone.ch
- Internet Telephony Service Provider
- Call Relay VoIP Solutions
- 2N
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
123go
123go provide innovative voip and pbx solutions for small medium entreprises and privat individuals.
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