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Communication Link Pakistan

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Communication Link
Gulistan e Johar
Karachi
Sindh ,74250
Pakistan

Phone: 923053400787
Phone: 971509022630
Site: http://www.comlinkpk.com
Contact Person

Muhammad Tarique / CEO
Phone: 971509022630
Phone: 971509022630
  • Hardware
  • International VoIP Wholesale Provider
  • Internet VoIP and Video Conferencing Service Provider
  • Voip consulting
  • Billing Software
  • Call Routing VoIP Solutions
  • Collaboration
  • Consultancy Services
  • E1 Bulk Wholeseller
  • 2N
  • Audiocodes
  • Cisco Systems
  • 2N
  • Billing system of own development
  • Dialogue Billing
Twostar Corp
Broad Telephone
Providers in database: 6433
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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Hardware, Hosted VoIP billing service provider, Incumbent PTT, International VoIP Wholesale Provider, Internet Telephony Service Provider, Internet VoIP and Video Conferencing Service Provider, Network Service Provider, SIP Billing, VoIP Billing Software

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