comm Israel
General office
comm
#12 Meir Yaari str.
Tel Aviv
N/A ,69371
Israel
Phone: 972772025300
Site: http://comm.net.il
comm
#12 Meir Yaari str.
Tel Aviv
N/A ,69371
Israel
Phone: 972772025300
Site: http://comm.net.il
- Hardware
- Hosted VoIP billing service provider
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
- Network Service Provider
- SIP Billing
- VoIP Billing Software Provider
- Voip consulting
- Voip Termination ISP
- Billing Software
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- E1 Bulk Wholeseller
- Installation and Support Services
- IP devices
- Partnering for Origination and Termination
- PC to Phone
- Phone To PC
- Phone To Phone
- Project Mangement Services
- SIP Softswitch & CPE
- SIP VoIP Gateway
- System Integration
- Termination
- Voice and Video Conferencing
- Web Call
- Web To Phone
- Audiocodes
- Cisco Systems
- VocalTec
- another
- Billing system of own development
- Custom Open Source Billing Solution
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Voxbone
Voxbone is the market leader in worldwide geographical, toll-free and iNum® telephone numbers, delivering high-quality inbound voice and fax communications from more than 50 countries. The company is the only operator of its kind with self-owned licenses
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