Introduction
The use of PBX systems in business is hardly a new revelation. Businesses have been using various stages of the technology for years now, and it is far from a well kept secret that there are major advantages to using a PBX system. However, a lot of businesses that do not use something like Panasonic PBX are clueless as to what they are missing out on. While these businesses manually direct calls, those using NEC PBX use that manpower to increase productivity.
IDC projected over 9 billion minutes of voice traffic to travel over worldwide packet networks in 2000, exceeding 135 billion minutes in 2004. Service revenue is projected at 1.6 billion in 2000 and 18.7 billion in 2004.