Cliconnect Internet Telephony Canada

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General office

Cliconnect Internet Telephony
1876 Porthill Dr
Kelowna
BC ,v1v 7h3
Canada

Phone: +1 250 980-3445
Site: http://www.cliconnect.com

Contact Person

Jair Santos / Software Engineer
Phone: (11)3301-5337

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The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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