ClickOne Telecom Belgium

Numéros surtaxés - Solutions VOIX - Solutions DATA - Solutions HEBERGEMENT - Solutions SMS - Solutions IPBX

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ClickOne Telecom
Kersenbomenlaan 37
Overijse
,3090
Belgium

Phone: +3228080850
Phone: +33184880995
Site: http://www.clickonetelecom.com

Contact Person

de Frias Carlos Monteiro / CEO
Phone: +3228080850

A-Z Termination
did numbers provider
Network Service Provider
Voip Termination ISP
wholesale VoIP

Distinctive Ring
Email to Fax, and vice versa
Extentions
Fax To Fax
gsm voip solutions
H.323 Softswitch & CPE
Hosted PBX
Hosted VoIP
Local Numbers
Sip Trunking
System Integration
Termination
Toll-Free Numbers
Unified Communications Integration
Virtual Calling Card
Virtual Extensions
VoIP Service
VoIP services
VoipSwitch

Asterisk
Asterisk
Cisco Systems
Cisco Systems
D-LINK
Digium
Linksys
SIP softphones
voipswitch

Not data

ClickOne Telecom

InnovIP Network

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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ClickOne Telecom Belgium

Silent Monitoring

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