Introduction
The use of PBX systems in business is hardly a new revelation. Businesses have been using various stages of the technology for years now, and it is far from a well kept secret that there are major advantages to using a PBX system. However, a lot of businesses that do not use something like Panasonic PBX are clueless as to what they are missing out on. While these businesses manually direct calls, those using NEC PBX use that manpower to increase productivity.
IceHook provides modular, cloud based applications to telecom service providers that: manage rates, automate the offsite storage of CDR''s, and provide near real time routing analysis.