CKRInternational Inc. United States
A2Z wholsale carrier. Need direct route.
General office
CKRInternational Inc.
7829 Paddock Way
Windsor Mill
Meryland ,21244
United States
Phone: +1 213 825-1158
Contact Person
Md. Mazharul Alam / Manager
Phone: +1 213 825-1173
CKRInternational Inc.
7829 Paddock Way
Windsor Mill
Meryland ,21244
United States
Phone: +1 213 825-1158
Contact Person
Md. Mazharul Alam / Manager
Phone: +1 213 825-1173
- A-Z Termination
Not data
Not data
Not data
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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