Citel Technologies Ltd. Canada

MCK communication is a part of Citel technologies, The VoIP Migration Company. MCK products like EXTenders, Gateways, and DTI call center solutions, are now available through Citel.

Citel''s Portico™ TVA™ accelerates the migration to Hosted or premise-based IP telephony for a fraction of the cost of "rip and replace" VoIP migration options. The solution is simple: remove the existing digital PBX in the phone closet, connect PBX handset wiring to the Portico TVA, and the Portico TVA to the new IP PBX or Hosted IP service provider. The enterprise avoids LAN assessments and hardware upgrades, as well as new wiring, new IP handsets, business disruption, and extensive retraining. Existing PBX handsets take on the functionality of the new IP PBX or Hosted IP platform, and robust new services and applications can be delivered on users'' PC or laptop.

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Citel Technologies Ltd.
151 North Rivermede Rd. Concord, Ontario L4K 0C4
Concord
Ontario ,L4K 0C4
Canada

Phone: +1 877-248-3587
Phone: +1 416-644-5527
Site: http://www.citel.com

SIP Billing
VoIP Billing Software Provider
Wholesale VoIP Carrier
Wireless Broadband

Call Relay VoIP Solutions
Call Routing VoIP Solutions
Call shop solution
Collaboration
Data Conferencing
H.323 Softswitch & CPE
H.323 VoIP Gateway
H.323 Wireless/ GSM VoIP Solutions
Hosted PBX
Hosted VoIP
IP devices
Polycom
SIP Softswitch & CPE
Sip Trunking
SIP VoIP Gateway
Virtual PBX
VoipSwitch

2N
Asterisk

2N
IP PBX

VoxCentral

Wireguys Telecom Inc.

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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Vision Telecom, LLC

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