Call recording is a standard industry practice to enable quality service, training, security, transaction verification, and emergency services applications.
Citel pioneered solutions that convert digital PBX/KTS signals for call recording on standard analog equipment. Our industry-leading EDAC monitors all line appearances on the desktop handset and then reformat digitized information into a standard analog format required by most enterprise-grade recording equipment. EDAC units passively capture both sides of a conversation and send audio to the recorder when a call is active.
XGate Business Solutions local, National and Mobile phone service is easy to use and offers affordable worldwide calling and call center predictive dialer. Learn how you can save money using a VoIP phone system & IP PBX. XGate Telecoms is an independent t
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