Call recording is a standard industry practice to enable quality service, training, security, transaction verification, and emergency services applications.
Citel pioneered solutions that convert digital PBX/KTS signals for call recording on standard analog equipment. Our industry-leading EDAC monitors all line appearances on the desktop handset and then reformat digitized information into a standard analog format required by most enterprise-grade recording equipment. EDAC units passively capture both sides of a conversation and send audio to the recorder when a call is active.
WAINS Solutions incorporated in 2009, is a global provider of IP communication, Cellular Industry Facilitation,
Network & Wireless Technologies and Call Center Solutions & Technologies. Along with being best VOIP Provider
in Pakistan, WAINS Solutions also provides services like VICIdial | SIP VoIP | Hosted Servers | Business Telephony.
http://wainssolutions.com/