Call recording is a standard industry practice to enable quality service, training, security, transaction verification, and emergency services applications.
Citel pioneered solutions that convert digital PBX/KTS signals for call recording on standard analog equipment. Our industry-leading EDAC monitors all line appearances on the desktop handset and then reformat digitized information into a standard analog format required by most enterprise-grade recording equipment. EDAC units passively capture both sides of a conversation and send audio to the recorder when a call is active.
Become a Telecom Solutions VoIP partner and form part of a unique team of specialists in IP Telephony. From large projects to only one line, Telecom Solutions allows you to benefit from your experience in IP Telephony and create your own list of clients.
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