Call recording is a standard industry practice to enable quality service, training, security, transaction verification, and emergency services applications.
Citel pioneered solutions that convert digital PBX/KTS signals for call recording on standard analog equipment. Our industry-leading EDAC monitors all line appearances on the desktop handset and then reformat digitized information into a standard analog format required by most enterprise-grade recording equipment. EDAC units passively capture both sides of a conversation and send audio to the recorder when a call is active.
Vital Telephone is a fully licensed and traditionally set up phone company, having achieved the coveted BT interconnect, complimented by eighteen of the worlds best carriers also interconnected to our London hub of telephone exchanges. Our VoiP centric ne
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