Call recording is a standard industry practice to enable quality service, training, security, transaction verification, and emergency services applications.
Citel pioneered solutions that convert digital PBX/KTS signals for call recording on standard analog equipment. Our industry-leading EDAC monitors all line appearances on the desktop handset and then reformat digitized information into a standard analog format required by most enterprise-grade recording equipment. EDAC units passively capture both sides of a conversation and send audio to the recorder when a call is active.
VoIP Unlimited was specifically set up to assist IT and Telephony dealers in introducing business level Voice Over IP services to their SME customers.
VoIP Unlimited has identified significant revenue opportunities for IT and Telephony dealers to exp