Call recording is a standard industry practice to enable quality service, training, security, transaction verification, and emergency services applications.
Citel pioneered solutions that convert digital PBX/KTS signals for call recording on standard analog equipment. Our industry-leading EDAC monitors all line appearances on the desktop handset and then reformat digitized information into a standard analog format required by most enterprise-grade recording equipment. EDAC units passively capture both sides of a conversation and send audio to the recorder when a call is active.
iConExpress, our name doesn''''t just say what we do, it says a lot about how we do it. We package and deliver our products to be simple, just like our name. That means simple to understand, simple to buy and even simpler to use. 01819-639748
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