Call recording is a standard industry practice to enable quality service, training, security, transaction verification, and emergency services applications.
Citel pioneered solutions that convert digital PBX/KTS signals for call recording on standard analog equipment. Our industry-leading EDAC monitors all line appearances on the desktop handset and then reformat digitized information into a standard analog format required by most enterprise-grade recording equipment. EDAC units passively capture both sides of a conversation and send audio to the recorder when a call is active.
One Unified specializes in consulting IP Telephone solutions for small and medium size businesses. For businesses on a tight budget but still want the all the bells and whistles, we recommend and use the Asterisk Telephone Solution. You can have the bestRead more