Citel Technologies Inc. Canada

Call recording is a standard industry practice to enable quality service, training, security, transaction verification, and emergency services applications.

Citel pioneered solutions that convert digital PBX/KTS signals for call recording on standard analog equipment. Our industry-leading EDAC monitors all line appearances on the desktop handset and then reformat digitized information into a standard analog format required by most enterprise-grade recording equipment. EDAC units passively capture both sides of a conversation and send audio to the recorder when a call is active.

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Citel Technologies Inc.
151 North Rivermede Rd. Concord, Ontario L4K 0C4
Concord
Ontario ,L4K 0C4
Canada

Phone: +1 877-248-3587
Phone: +1 416-644-5527
Site: http://www.citel.com/Products/Other.asp

Contact Person

voip migration / M.D
Phone: +1 877-248-3587

Cloud-based Unified Communications Service Provider
Hardware
Hosted PBX Service Provider
Hosted VoIP billing service provider
International VoIP Wholesale Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Marketing Services
Mobile VoIP
SIP Billing
VoIP Billing Software Provider
Voip consulting
Voip Termination ISP
Wholesale VoIP Carrier
Wireless Broadband

Call Back
Call Relay VoIP Solutions
Call shop solution
Hosted PBX
Hosted VoIP
IP devices
Marketing Services
Phone To Phone
SIP Softswitch & CPE
Sip Trunking
SIP VoIP Gateway
System Integration
Virtual PBX
Voice and Video Conferencing
VoipSwitch
Web To Phone

SIP softphones

Not data

Sahar Services

Citel Technologies Inc.

Providers in database: 6433

Forced Delivery of Calls

The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.

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