CIS VoIP Inc. Russia

CIS.VoIP interconnects with carriers worldwide to provide you with the best quality and the most competitive pricings.

The company CIS.VoIP was founded in 2003, as a Russian licensed carrier, and at the present time we have established customer base with more than 300 operators and businesses. We services over 3,000 destinations via global IP-partnerships with carriers on all continents and we have direct connections to all cities of Russia and CIS countries and this is our major region for traffic termination.

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General office

CIS VoIP Inc.
sh. Entuziastov
Moscow
MO
Russia

Phone: +74996570120
Phone: +74996570120
Site: http://www.cisvoip.net

Contact Person

Evgemny Magamadov / CEO
Phone: +74996570120
Phone: +79262147474

A-Z Termination
International VoIP Wholesale Provider
Internet Telephony Service Provider
SIP Billing
VoIP Billing Software Provider
Voip consulting
Wholesale VoIP Carrier

Billing Software
E1/T1
H.323 VoIP Gateway
SIP VoIP Gateway
Termination

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Asterisk
Cisco Systems
D-LINK
Linksys
Mera
SIP softphones

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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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